Terms and Conditions
These are the General Conditions under which GRRiporter Ltd. provides user services through its online store GRRShop.com.
These Conditions are binding to all users. By registering in the Website, the user agrees, fully accepts and binds to comply with these General Conditions.
User identification in order to acknowledge the General Conditions acceptance is through log files, IP address, and any other information stored on the GRRShop.com server.
GRRiporter Ltd. (referred to as Provider hereinafter) as the developer and owner of this Website GRRShop.com entitles you to load and view all materials uploaded on this Website (referred to as Website hereinafter) only for personal non-commercial use, provided you comply with and abide by all copyright and related rights. Change, reproduction, distribution for any public or commercial purposes of the materials on the Website is prohibited. Use of the materials published on this Website on other websites is prohibited. The materials on this Website are copyrighted and protected by related rights and any unauthorized use may be a violation of copyright, trademarks or other intellectual property rights.
Rights and Obligations of Parties
The materials and services on this Website are limited to the conditions specified for them without providing any guarantees, including commercial and target guarantees. GRRShop.com obligations in terms of the products and services offered on this Website are subject solely to the relevant agreements with artists, importers and/or distributors of the products presented and are not due to any change by this Website. Furthermore, GRRShop.com is not responsible for the accurate and complete materials or services published on this Website. GRRShop.com may change the published materials, services and prices at any time and without prior notice. Some of the information posted on this Website may refer to products, services or programmes that are offered are not currently available. For more information on available products, contact us.
Limitation of Liability
GRRShop.com, its suppliers or third parties are not responsible under any circumstances for any damages including but not limited to damages from lost profits, loss of information or others arising from the use, inability to use or the results from using this Website, regardless of whether a warning for possible damages has been made by GRRShop.com or not.
GRRShop.com is not willing to receive confidential or proprietary information from you through this Website. All materials, information or other messages sent or posted through this Website will be considered non-confidential and non-proprietary. The use of personal information that you may optionally send to GRRShop.com to obtain products or services offered through this Website is under the protection of the Personal Data Protection Law. Posting or sending any unlawful, threatening, defamatory, obscene, pornographic or other information that violates the laws to or from this Website is prohibited. GRRShop.com uses personal information to verify your needs and interests better in order to offer services of better quality. In some cases, we use the information send by you to help you make an order or a transaction, to be in contact with you, to inform you about our products, services and offers, to personalize promotional offers.
We do not sell, rent, lease or provide to third party the personal information sent by you in any way.
This Website enables the users to post product reviews. In any way and under no circumstances GRRShop.com is responsible for the accuracy of the published information, nor for the correctness and responsibility of the users who have posted it. Those who have published the information are solely responsible for its accuracy. GRRShop.com reserves the right to delete off the topic posts. In case of problems and complaints, use the Contact form at the top.
Links to other websites owned by third parties
The links available in this Website to websites owned by third parties are provided solely for your convenience. If you use these links, you will exit this Website. GRRShop.com does not control these websites of these people and does not assume any responsibility for any of them or their content. Thus, GRRShop.com does not impose or recommend these third-party websites or the information published therein. Visiting some of these websites is entirely at user responsibility and risk.
Linking to this Website
You are able to create links to this Website from other websites, but only after accepting the relevant Terms and Conditions of GRRShop.com. For more information on this matter, please contact us.
Change in product prices
GRRShop.com has the right to change prices at its discretion at any time without prior notice. The user is obligated to pay the price stated at the time of the purchase. In case of technical errors, GRRShop.com has the right to refuse to fulfil the order and is not obliged to compensate the user in any way but to recover the amounts paid by the user, if any.
Reduced prices appear next to old strikethrough prices. If there is not a specified term for the reduced price, this price applies until the product is available but not more than 1 month or 6 months as stipulated in Article 66, Paragraph 2 of the Consumer Protection Law.
All names and symbols of the products published on this Website are trademarks or copyrights, property of their respective owners.
GRRShop.com administers this Website from its office in Sofia, Bulgaria. GRRShop.com has the right to change these Terms and Conditions at any time and it shall modify the publication date after the change. We recommend that you visit this page regularly to review the current Terms and Conditions because they are binding on you.
Rights and obligations under the Consumer Protection Law
Under the Consumer Protection Law, GRRSHOP.COM is obliged to provide the following information free:
1. Company name and address - GRReporter Ltd., 1404 Sofia, Triaditsa District, Emil Markov Residential Complex, bl.2, ent. A, apt. 6, BG 130198083
2. The main features of each product are described in detail on the relevant page
3. The product price stated on the pages presenting the product includes value added tax (VAT).
4. The product price does not include delivery costs. They are available in the Delivery Terms menu option unless otherwise stated on the delivery selecting page.
5. We do not add any additional costs in using the means of communication with us.
6. Delivery methods are described in detail in Delivery Terms.
As consumers, you have the right to cancel the products ordered within 7 working days of their receipt. The above is valid in case the products are not used except for testing (product functionality, size fit), their packaging is not damaged and its appearance (all labels, stickers, etc. should be with the product) is as upon receipt and under the other conditions under Article 55 of the Consumer Protection Law.
In case of cancellation of a packaged perfume and cosmetics product and if the packaging is damaged, 20% of the amount are deducted.
In case of a defective product, we are obliged to replace it with a new one in compliance with the warranty of the company, producer or artist or to refund your cost of the product under Article 55 of the Consumer Protection Law. The above shall be implemented within 24 hours from receipt of the product and if the product and its packaging are not damaged as of the date, on which you as a consumer have used your right of refusal. After this period or in case the product appearance or packaging is damaged, the product shall be repaired according to the conditions and warranty provided by the manufacturer or the respective artist. Transport and other costs of receiving and returning the products shall be borne by the user.
Some of the products offered on the Website are unique and handmade. Therefore, when writing a request for their re-make the user shall assume that the new product cannot copy in full the features of the product presented in the image(s) on the Website. Artists have the right to refuse re-making the product in case it is impossible and to offer a similar product. In case artists agree to make a similar product and if they do not avail the same materials, they have the right to substitute some of the materials specified in the product description but are obliged to inform the user and receive user’s written acceptance of the substitution.
Upon receipt of the package, users have to check if the content of the package matches the ordered product.
For damages in the product appearance that have occurred during its transportation, the user should contact the courier company and require a protocol for a damaged parcel.
Orders unclaimed and not received from our office are cancelled within 14 days.
Special Terms and Conditions for links to this Website.
A website linking to GRRShop.com shall meet the following conditions:
• it can go to GRRShop.com content but cannot copy it;
• it should not create browser limits or borders for GRRShop.com content;
• it should not imply that GRRShop.com recommends its products;
• it should not provide false information about GRRShop.com products or services
• it should not contain information that can be identified as inappropriate, offensive or controversial, but only information that is appropriate for all age groups
For further questions, please, contact us using the e-mail and telephone numbers on the page.
November 22, 2011